About Us

WELCOME TO thejewelleryhouse.com

We supply unique premium Products (women accessories and jewelry). We offer a variety of lovely styles, custom made using high-quality materials with propriety moisture-wicking technology to ensure you not only look great, but feel great as well!

You can buy whatever you want from our store! Be assured we offer a secure payment system, free shipping on all orders and great customer service.

We are continuously adding new styles and designs to our range, so make sure to check back, subscribe below or follow us on social media for new products and offers!

If there is a design you would like to see in our store, just drop us a line on our contact page we would love to hear about it and will certainly look into it.

Whether you are searching for something for yourself or looking for a gift for a friend, you can count on us to deliver high-quality products, but don’t take our word for it see what some of our customers had to say about us!

 

CONTACT  INFO

Our friendly Support Team is available to help you 24 hours a day, 7 days a week. If you have any questions or inquiries please do not hesitate to get in contact with us, you can send us an email info@thejewelleryhouse.com . We look forward to hearing from you! Thank you for visiting our online store and we hope to see you again soon.

The Jewellery House
Info@thejewelleryhouse.com

 

Frequently Asked Questions

  1. DO YOU SHIP INTERNATIONALLY? HOW MUCH IS THE SHIPPING?
    Yes we do ship everywhere and shipping is FREE.
  2. HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
    We begin processing your order immediately after it has been placed, however, we ask for 3-4 business days for us to prepare and ship your item. Items are shipped from one of our 4 warehouses located in USA, UK, Spain and China Our worldwide free shipping generally takes around 15-30 business days from the shipment date. This time frame may vary depending on the country and package being delivered.

          Due to the Covid-19 crisis probably some packages will take from 50 to 60 days shipping which out of our hand. We will do our best to choose the best shipping methods to insure the fast shipping.

          To check the status of your order, contact us at INFO@thejewelleryhouse.com and we will be more than happy to update you on the progress of your order and estimated delivery date.


3. I HAVE RECEIVED ONLY PART OF MY SHIPMENT, WHERE ARE THE OTHER ITEMS?
We ship from different warehouses using different carriers so some items might arrive earlier than others. As well, often times some parcels experience shipping delays while others do not. If you'd like to know the status of your other items, please email us with your name and order number.

  1. WHAT ABOUT POSSIBLE CUSTOM FEES? 
    All taxes & duties are not covered by us. 
  2. WILL THIS ITEM GET TO ME BEFORE _________? 
    If you plan to give one of our items as a holiday or occasional gift, we do not recommend buying the items during the month when the holiday is happening. There is a risk of the item not arriving there on time. We are not held responsible for items that do not arrive before specified dates.
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  • Ala Olivia

    CEO

  • George Leo

    Project Manager

  • Amelia Jacky

    Production Controller

  • Daniel Arthur

    Store Manager